This case involved a fire on a car carrier, Asian Chorus, as it was passing through the Malacca Straits. Spanish cargo underwriters instructed our Madrid office over the loss and damage of 114 cars.
The vessel sought refuge in Port Klang, and our Singapore office was asked to investigate the casualty. Access to the vessel was denied, but by attending the scene and speaking to local contacts, the port authority and fire brigade, we were able to piece together how the fire had started and why it had not been brought under control earlier.
Working with that limited evidence, we assisted the Belgian court surveyor (who subsequently became involved) and through him we were able to discover clearly what had happened. The evidence and information gathered was then used to obtain a favourable settlement.