Posted: 13/03/2025
A well-structured Statement of Work (SoW) is the foundation of a successful digital transformation project, ensuring clarity between all parties involved. In this episode, Sarah Kenshall and Oliver Kidd explore why an SoW is crucial in defining project scope, deliverables, and responsibilities, and how it works alongside a Master Services Agreement (MSA) to provide a contractual framework for technology projects. They discuss common legal pitfalls businesses face, including the challenges of negotiating deliverables, managing dependencies, and aligning service descriptions with contractual warranties. Whether you are procuring software or providing digital solutions, this episode explains how to draft effective agreements that mitigate risk, prevent disputes, and ensure project success.