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Welcome to Penningtons Manches Cooper

We’re recognised as a forward-thinking commercial and private client law firm delivering imaginative and incisive advice – both in the UK and internationally. From cross-border technology transfer agreements to sophisticated tax affairs, our solicitors have the expertise to achieve results. Our clients tell us that our openness, clarity and strong emphasis on communication are the reasons why they choose to work with us on an ongoing basis. We're proud of our responsive, go-ahead approach together with our firmwide team ethos. Each of our offices, in London, the South East and the Midlands, and internationally in Madrid, Paris, Piraeus and Singapore, provides access to the entire breadth of our legal practice. We believe that this structure helps us to offer a seamless and highly effective service to businesses and individuals at every stage....
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Modern slavery and human trafficking statement

This statement is made on behalf of Penningtons Manches Cooper LLP pursuant to section 54(1) of the Modern Slavery Act 2015 (the Act) for the financial year ending 31 March 2024. Penningtons Manches Cooper is a limited liability partnership registered in England and Wales (registered number OC311575) and has the following subsidiaries: Penningtons Manches Cooper Singapore LLP and Bateson & Partners Law Firm trading as Penningtons Manches Cooper Greece. More information about the firm can be found on our website, penningtonslaw.com. As an international law firm, Penningtons Manches Cooper is committed to practices that respect human rights in all our business dealings and relationships. We take steps to ensure that slavery and human trafficking does not occur within our business or supply chain. Penningtons Manches Cooper is a professional services firm which is regulated by the Solicitors Regulatory Authority; we therefore consider the risk of modern slavery occurring within our business to be low. Approach Our policies reflect our zero tolerance approach to slavery and human trafficking. Our whistleblowing policy promotes the reporting of modern slavery concerns and provides protection for any employees that do so. Employees are informed of the policy at induction and the policy is accessible to staff at any time via our intranet. Penningtons Manches Cooper is committed to ensuring that all our people, including onsite contractors, are paid fairly for the work that they do. As part of this, we continue to be accredited as a “Living Wage” employer in the UK which means that anyone who is employed by the firm is at least paid the real living wage. We expect our outsourced providers to do the same. We comply with relevant employment legislation across all our offices and our recruitment due diligence process ensures that all our people have a right to work in the countries where we have offices/they are based. We only work with recruitment agencies that confirm that they are compliant with the requirements of the Act. We expect our suppliers to comply with the relevant legislation for their business and our procurement process includes verification of their compliance programmes. Checks on relevant suppliers on contract renewal aimed at detecting slavery, servitude, forced labour or human trafficking in our supply chain are also completed. Such checks are conducted by those overseeing procurement who will work alongside the firm’s best practice team. Where concerns arise, the best practice team will be informed and will take appropriate action. Our partners and employees are required to complete an e-learning module that sets out the impact of modern slavery and the part we all play in its prevention. This training is provided at induction stage and repeated every two years. The Penningtons Manches Cooper Foundation has a particular focus on vulnerable people including the homeless and victims of slavery and human trafficking. Our partners and employees are encouraged to take an active role in supporting the aims of the foundation, from fundraising to volunteering. Our ongoing commitment Our commitment to ensure that slavery and human trafficking does not occur in our supply chain remains a priority during our 2023/24 financial year. Action includes introducing a sustainable procurement policy to support management of our procurement activities. We intend to place more focus on worldwide procurement, having identified this as a potential higher risk area. This statement has been approved by the firm’s Executive Board. Helen DraytonChief Executive Officer...
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Privacy policy

Penningtons Manches Cooper LLP is committed to protecting and respecting your privacy. This policy, together with our cookie policy and any other documents referred to in it), sets out the basis on which any personal information that we collect about you will be processed. Reference to Penningtons Manches Cooper LLP, or ‘we’ / ‘our’ / ‘us’, should be taken to include reference to all subsidiaries of Penningtons Manches Cooper LLP practising in the UK and overseas. This policy applies to all personal information we collect when you interact with us including when you engage our legal or other services, when we refer work to you or you refer work to us, when you make an enquiry or request information from us or as a result of your relationship with our clients or staff. This policy also applies to information we collect through your use of this website www.penningtonslaw.com and any other online service created or hosted by us on which the privacy policy appears. If you engage us to carry out work for you, we will have client confidentiality obligations to you, as set out in our Terms of Business and our letter of engagement to you. If you apply for a job or placement with us the provisions of our privacy policy for candidates will apply and can be viewed here. If you have a working relationship with us the provisions of our fair processing notice for partners, employees, workers and contractors will apply. Please read the following carefully to understand how we will treat your personal information....
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About us

Penningtons Manches Cooper LLP (‘we’ / ‘our’ / ‘us’) is a limited liability partnership registered in England and Wales (Registered No. OC311575) and is authorised and regulated by the Solicitors Regulation Authority. References to ‘partner’ include members and employees/consultants of equivalent standing within the LLP and its associated undertakings or businesses operating overseas. A list of the members is open to inspection at its registered office, 125 Wood Street, London, EC2V 7AW. We own and operate the following: Penntrust Limited (a private limited company registered in England and Wales (05710616) whose registered office is at 125 Wood Street, London, EC2V 7AW. Penningtons Insurance Limited (a private limited company registered in Guernsey (1-26685) whose registered address is PO Box 33, Dorey Court, Admiral Park, St. Peter Port, Guernsey, GY1 4AT. Bateson & Partners Law Firm (a Greek partnership trading under the name of Penningtons Manches Cooper Greece which is regulated by the Athens Bar Association under the number 80788) whose registered office is 4 Zalagou Street,153 43 Athens, Greece. Penningtons Manches Cooper (Singapore) LLP (a limited liability partnership registered in England and Wales (OC383589) whose registered office is Ibex House, 42 - 47 Minories, London EC3N 1HA, UK. Thomas Cooper LLP (a limited liability partnership registered in England and Wales (OC383641) whose registered office is Ibex House, 42 - 47 Minories, London EC3N 1HA, UK. This privacy notice is issued on behalf of all the entities referred to in the paragraph above. Unless we inform you otherwise the relevant entity processing your data will be Penningtons Manches Cooper LLP and Penningtons Manches Cooper LLP is the data controller in respect of your personal information....
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What information we collect and how we will use it

We collect personal information so that we can operate effectively and provide you with the best possible service. The information we collect depends on how you interact with our website and how you use our services. It also depends on the choices you make, for example the website functions you use and your privacy settings. You may choose not to provide certain information but if you do, and that information is necessary to provide a particular feature, then you may not be able to use that feature. We will only use your personal information where we have a lawful basis to do so. The tables below summarises what information we collect about you, explains how we intend to use it and what our legal basis is for using it. Click on the links below to take you to the section which is relevant to you: Provision of legal and other services Response to enquiries and requests for information Organisation of meetings, seminars and other hosted events Operation of our business Engagement of experts, advisers, and suppliers Marketing and business development Use of our website In the tables, the following types of information include: Identity information includes name, title, nationality, position, company or organisation and user log-ins. Contact information includes postal addresses, email addresses and telephone numbers. Financial information includes bank account details, payment information, mortgage information, personal financial details and insurance information Employment information includes employment history, National Insurance number, salary and benefits details. Client Due Diligence Information includes name, address, date of birth, nationality, your image and all other details held within identification and address verification documents; records of political exposure, adverse media, sanction designations and all such information obtained by us for the purpose of meeting our Client Due Diligence obligations Special category information includes race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, biometric data, health and medical records, sex life or sexual orientation. ...
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Provision of legal and other services

Why are we processing personal information about you? What personal information will we collect about you? How will we collect personal information? Legal basis for processing To enable us to provide legal or other services to you or your organisation Identity information Contact information Financial information Other personal information you provide to us concerning your business and/or personal interests We may collect additional categories of personal information (including special category personal information) if relevant to the particular type of legal services we are providing. For further information see the relevant section: legal services for individuals (other than employment and pensions) legal services for businesses (other than commercial dispute resolution, employment and pensions) commercial dispute resolution employment and pensions charities Collected by us through our provision of legal or other services to you or the organisation you represent including: information provided by you when you: contact us (including by email, telephone, post, fax, SMS or other messaging service or in person) complete our online enquiry or publications request form via our website sign up for or attend one of our events or meet us at external events or provide us with your business card; and information received from third parties (including when they refer you to us). information received from third parties including: when they refer you to us other parties to matters on which we are instructed (and such other parties' advisers, experts and witnesses) and information collected by us from: extranets and data rooms either hosted by us or our clients publicly available information about you or your organisation Necessary for the performance of a contract with you or your organisation To carry out necessary identity checks before providing legal or other services (to comply with anti-money laundering legislation and to prevent fraud). Identity information Contact information Financial information ID documentation (including but not limited to passports, driving licences and utility bills) Signatures Collected by us through our provision of legal or other services to you or the organisation you represent including: information provided by you when instructing us; information received from third parties (including when they refer you to us); and information collected by us through searches via Equifax, Credit safe UK Limited and Companies House. Necessary steps prior to entering into a contract with you Necessary to comply with our legal obligations To enable us to provide legal or other services to our clients Identity information Contact information Financial information Other personal information you provide to us concerning your business and/or personal interests Collected by us through our provision of legal or other services to our clients including: information received from you including: when you refer clients to us when you are the other party to a matter on which we are instructed when you are the adviser, expert or witness to the other party to a matter on which we are instructed and information collected by us from: extranets and data rooms either hosted by us or our clients publicly available information about you or your business interests To enable us to pursue our legitimate interest to deliver legal or other services to our clients Legal services to individuals (including advice relating to clinical negligence claims, Court of Protection and deputyships, family law, holiday accident claims, immigration law, personal injury claims, residential property and conveyancing, tax law and wills and probate). For employment and pension matters click here. Why are we processing personal information about you? What personal information will we collect about you? How will we collect personal information? Legal basis for processing To enable us to provide legal services to individuals Personal information that is relevant to a matter on which we are instructed including (where relevant): employment information education and qualification information date of birth family information (including information regarding adoption, surrogacy, marriage, divorce, details of family and dependants, and child settlement arrangements) immigration and travel information wills and inheritance information CCTV footage photographs transcripts other personal information you provide to us concerning your business or personal interests Collected by us through our provision of legal or other services to you including: information provided by you information received from third parties including when they refer you to us other parties to matters on which we are instructed (and such other parties' advisers, experts and witnesses) and information collected by us from extranets and data rooms either hosted by us or our clients publicly available information about you or your business interests Necessary for the performance of a contract with you In addition, we may collect the special category information if relevant to a matter on which we are instructed including: race or ethnic origin; religious or philosophical beliefs; biometric data; health and medical records; and sex life or sexual orientation. Provided by you and/or received from third parties in anticipation of, or during the course of, providing legal services (including other professionals when they refer you to us) Necessary for the establishment, exercise or defence of legal claims Collected by us in the course of providing legal services where information has already been disclosed in court or public documents by you, or at the request of or on behalf of you Processing relates to personal data which are manifestly made public by the data subject In addition we may process personal information relating to criminal convictions where permitted by law Provided by you and/or third parties in anticipation of, or during the course of, providing legal services (including other professionals when they refer you to us) Necessary for the establishment, exercise or defence of legal claims Legal services to businesses (including advice relating to banking and finance, commercial, company secretarial, construction, corporate, corporate tax, data protection and privacy, intellectual property, IT & telecommunications, professional regulation, real estate, regulatory compliance, restructuring and insolvency, and travel. For employment and pension matters click here. For commercial dispute resolution click here). Why are we processing personal information about you? What personal information will we collect about you? How will we collect personal information? Legal basis for processing To enable us to provide legal services to your business Personal information that is relevant to a matter on which we are instructed including: date of birth employment information immigration and travel information information regarding family and dependants other personal information you provide to us concerning your business or personal interests The following information may be collected specifically for Companies House filings and incorporations: mother’s maiden name father’s first name eye colour Collected by us through our provision of legal or other services to you or the organisation you represent including: information provided by you information received from third parties including when they refer you to us other parties to matters on which we are instructed (and such other parties' advisers, experts and witnesses) and information collected by us from: extranets and data rooms either hosted by us or our clients publicly available information about you or your business interests Necessary for the performance of a contract with you or your business In addition, we may collect the following special categories of information if relevant to a matter on which we are instructed including: health and medical records race/ethnic origin religious or philosophical beliefs Provided by you in the course of instructing us Your consent Necessary for the establishment, exercise or defence of legal claims Collected by us in the course of providing legal services where information has already been disclosed in court or public documents by you, or at the request of or on behalf of you Processing relates to personal data which are manifestly made public by the data subject Legal services relating to commercial dispute resolution Why are we processing personal information about you? What personal information will we collect about you? How will we collect personal information? Legal basis for processing To enable us to provide legal services relating to commercial dispute resolution Personal information that is relevant to a matter on which we are instructed including: date of birth employment information CCTV footage photographs transcripts other personal information you provide to us concerning your business or personal interest Collected by us through our provision of legal or other services to you or the organisation you represent including: information provided by you information received from third parties including when they refer you to us other parties to matters on which we are instructed (and such other parties' advisers, experts and witnesses) and information collected by us from: extranets and data rooms either hosted by us or our clients publicly available information about you or your business interests Necessary for the performance of a contract with you or your organisation In addition, we may collect the following special categories of information if relevant to a litigation matter on which we are instructed including: health and medical records race/ethnic origin Provided by you and/or third parties in anticipation of, or during the course of, providing legal services (including other professionals when they refer you to us) Necessary for the establishment, exercise or defence of legal claims Collected by us in the course of providing legal services where information has already been disclosed in court or public documents by you, or at the request of or on behalf of you Processing relates to personal data which are manifestly made public by the data subject In addition we may process personal information relating to criminal convictions where permitted by law and necessary for the establishment, exercise or defence of a legal claim Provided by you and/or third parties in circumstances where litigation is contemplated (including other professionals when they refer you to us) Necessary for the establishment, exercise or defence of legal claims Legal services relevant to charities Why are we processing personal information about you? What personal information will we collect about you? How will we collect personal information? Legal basis for processing To enable us to provide legal services on charity matters Personal information that is relevant to a matter on which we are instructed including: date of birth information regarding family and dependents other personal information you provide to us concerning your business or personal interest Collected by us through our provision of legal or other services to you or the organisation you represent including: information provided by you; and information received from third parties including when they refer you to us other parties to matters on which we are instructed (and such other parties' advisers, experts and witnesses) information collected by us from: extranets and data rooms either hosted by us or our clients publicly available information about you or your business interests Necessary for the performance of a contract with you In addition, we may collect the following special categories of information if relevant to a matter on which we are instructed including: health and medical records trade union membership political opinions race/ethnic origin religious or philosophical beliefs sex life/sexual orientation Provided by you in the course of instructing us Your consent Necessary for the establishment, exercise or defence of legal claims Collected by us in the course of providing legal services where information has already been disclosed in court or public documents by you, or at the request of or on behalf of you Processing relates to personal data which are manifestly made public by the data subject In addition we may process personal information relating to criminal convictions where permitted by law and necessary for the establishment, exercise or defence of a legal claim Provided by you and/or third parties in circumstances where litigation is contemplated (including other professionals when they refer you to us) Necessary for the establishment, exercise or defence of legal claims Legal services relating to employment and pension matters Why are we processing personal information about you? What personal information will we collect about you? How will we collect personal information? Legal basis for processing To enable us to provide legal services on employment or pension matters Personal information that is relevant to a matter on which we are instructed including: date of birth education and qualifications information employment information pension arrangements insurance information information regarding family and dependants wills and inheritance information CCTV footage photographs transcripts other personal information which you may volunteer Collected by us through our provision of legal or other services to you or the organisation you represent including: information provided by you; information received from third parties including when they refer you to us other parties to matters on which we are instructed on (and such other parties' advisers, experts and witnesses) and information collected by us from: extranets and data rooms either hosted by us or our clients publicly available information about you or your business interests Necessary for the performance of a contract with you or your organisation In addition, we may process the following special categories of information if relevant to an employment or pensions matter on which we are instructed including: health and medical records sex life/sexual orientation race/ethnic origin religious or philosophical beliefs biometric data Provided by you and/or third parties in anticipation of, or during the course of, providing legal services (including other professionals when they refer you to us) Necessary for the establishment, exercise or defence of legal claims Collected by us in the course of providing legal services where information has already been disclosed in court or public documents by you, or at the request of or on behalf of you Processing relates to personal data which are manifestly made public by the data subject In addition we may process personal information relating to criminal convictions where permitted by law and necessary for the establishment, exercise or defence of a legal claim Provided by you and/or third parties in circumstances where litigation is contemplated (including other legal professionals when they refer you to us) Necessary for the establishment, exercise or defence of legal claims ...
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Response to enquiries and requests for information

Why are we processing personal information about you? What personal information will we collect about you? How will we collect personal information? Legal basis for processing To deal with enquiries, correspondence or complaints Identity information Contact information Any other personal information you provide to us relevant to the enquiry or issue raised Collected by us in the course of dealing with enquiries or other requests made by you or the organisation you represent including: information provided by you when you: contact us (including by email, telephone, post, fax, SMS or other messaging service or in person) complete our online enquiry or publications request form via our website sign up for or attend one of our events or meet us at external events or provide us with your business card; information received from third parties (including other professionals when they refer you to us) information collected by us in the course of providing our services (including information collected by us from publicly available information about you or your organisation) To enable us to pursue our legitimate interests to: provide information or services requested; or to deal with complaints To decide if someone else can assist with your enquiry (including experts, advisers and suppliers) Identity information Contact information Any other personal information you provide to us relevant to the enquiry or issue raised Collected by us in the course of dealing with enquiries or other requests made by you or the organisation you represent including: information provided by you when you: contact us (including by email, telephone, post, fax, SMS or other messaging service or in person) complete our online enquiry or publications request form via our website sign up for or attend one of our events or meet us at external events or provide us with your business card; information received from third parties (including other professionals when they refer you to us) information collected by us in the course of providing our services (including information collected by us from publicly available information about you or your organisation) To enable us to pursue our legitimate interests to: provide information or services requested ...
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Organisation of meetings, seminars and other hosted events

Why are we processing personal information about you? What personal information will we collect about you? How will we collect personal information? Legal basis for processing To enable us to host a meeting, seminar or other event Identity information Contact information Provided by you when you: contact us (including by email, telephone, post, fax, SMS or other messaging service or in person) complete our online enquiry or publications request form via our website sign up for or attend one of our events or meet us at external events or provide us with your business card; Received from third parties (including other professionals when they refer you to us) Necessary for the performance of a contract with you To enable us to pursue our legitimate interest to deliver legal or other services requested Where you provide it to us, information about your dietary requirements and allergies Provided by you Your consent To enable us to pursue our legitimate interest to provide catering at meetings, seminars or other events Images captured by our offices’ CCTV Images captured when you visit our offices To enable us to pursue our legitimate interest to maintain the safety and security of our premises ...
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Operation of our business

Why are we processing personal information about you? What personal information will we collect about you? How will we collect personal information? Legal basis for processing To manage our relationship with you or your organisation and to exercise our contractual rights and meet our contractual obligations Identity information Contact information Other personal information you provide to us concerning your business and personal interests Details of your attendance at meetings or other events we host Through our provision of legal services to you or the organisation you represent (for further information see Provision of legal and other services above) Collected by us in the course of dealing with enquiries or other requests raised by you or the organisation you represent (for further information see Response to enquiries and requests for information above) Collected by us in the course of arranging a meeting or other event (for further information see Organisation of meetings, seminars and other hosted events above) To enable us to pursue our legitimate interest to manage our business relationships Necessary for the performance of a contract with you To enable us to run our business in an efficient and proper manner including to: carry out data analysis manage our financial position and business capability manage risk meet our professional obligations Identity information Contact information Financial information Other personal information you provide to us concerning your business and personal interests Details of your attendance at meetings or other events we host Through our provision of legal services to you or the organisation you represent (for further information see Provision of legal and other services above) Collected by us in the course of dealing with enquiries or other requests raised by you or the organisation you represent (for further information see Response to enquiries and requests for information above) Collected by us in the course of arranging a meeting or other event (for further information see Organisation of meetings, seminars and other hosted events above) To enable us to pursue our legitimate interest to run our business in an efficient and proper manner To comply with our legal and regulatory obligations Client due diligence information Identity information Contact information Financial information Other personal information you provide to us concerning your business and personal interests Provided by you or on your behalf, or obtained by us from third parties and online resources, including online identity verification service providers and credit reference agencies. Through our provision of legal services to you or the organisation you represent (for further information see Provision of legal and other services above) Collected by us in the course of dealing with enquiries or other requests raised by you or the organisation you represent (for further information see Response to enquiries and requests for information above) Collected by us in the course of arranging a meeting or other event (for further information see Organisation of meetings, seminars and other hosted events above) To comply with our legal and regulatory obligations ...
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Engagement of experts, advisers, and suppliers

Marketing and business development

Why are we processing personal information about you? What personal information will we collect about you? How will we collect personal information? Legal basis for processing Where you have provided consent, to send you marketing communications, newsletters, information about events and legal updates that may be of interest to you (for further information see Marketing below) Identity information Contact information Where provided by you, your areas of interest Provided by you when you complete our subscription form. Your consent (for further information see Marketing below) To send our clients, unless they have opted out, marketing communications, newsletters, information about events and legal updates. Where we are using a personal email address (or our client is a sole trader or a partner in a partnership that is not a limited company or a limited liability partnership (LLP)) we will only send information relating to similar services to those provided to such clients in the past. Identity information Contact information Where provided by you, your areas of interest Collected by us in the course of providing or negotiating the provision of services to you (for further information see Provision of legal and other services above) To enable us to pursue our legitimate interest to maintain contact with our clients and to grow our business (for further information see Marketing below). To keep records and maintain contact with clients and third party contacts in order to grow our business Identity information Contact information Where provided by you, your areas of interest Provided by you when we instruct you to provide a service Provided by you when you introduce yourself to us for future work Provided by other professionals, agencies or other bodies when they recommend you to us Collected by us in the course of providing our services (including information collected by us from publicly available information about you or your organisation) To enable us to pursue our legitimate interest to maintain contact with our clients and third party contacts and to grow our business ...
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Use of our website

You do not need to provide us with any information in order to access most of our website. We collect information you provide to us via our website, for example when you make an online enquiry. How we use it depends on the context. Click on the following links for further information on how we process information obtained via the website in the following circumstances: Provision of legal and other services Response to enquiries and requests for information Organisation of meetings, seminars and other hosted events We also collect some information automatically when you use our websites. Further information is set out in the table below. Why are we processing personal information about you? What personal information will we collect about you? How will we collect personal information? Legal basis for processing To ensure that the content on our website is presented in the most effective manner for you and for your device Device and usage data (including IP addresses and device identifiers) Device event information (including crash logs, hardware settings, browser type and browser language) Location information Automatically collected and stored in our server logs when you interact with our website To enable us to pursue our legitimate interest to present our website in the most effective way Cookies and similar technologies For further information see our use of cookies Your consent For our internal operations, including analysis of the traffic to our website Device and usage data (including IP addresses and device identifiers) Device event information (including crash logs, hardware settings, browser type and browser language) Location information Automatically collected and stored in our server logs when you interact with our website To enable us to pursue our legitimate interest to better understand visitors to our website Cookies and similar technologies For further information see our use of cookies Your consent To protect the security of our website Device and usage data (including IP addresses and device identifiers) Device event information (including crash logs, hardware settings, browser type and browser language) Location information Automatically collected and stored in our server logs when you interact with our website To enable us to pursue our legitimate interest to maintain the security of our website Cookies and similar technologies For further information see our use of cookies Your consent More about the information we collect and why We have a duty to process personal data fairly, lawfully and in a manner that you would expect given the nature of our relationship with you. Where we have a legal basis to use your personal information without consent (as set out in the table above), this policy fulfils that duty by giving you appropriate notice and explanation of the way in which your personal information will be used. Where consent is required for our use of your personal information we will ask you to positively opt-in. Please note that we may process your personal information without your knowledge or consent where this is required or permitted by law. If you have any questions or require any further information regarding our use of your personal information please contact our Data Protection Officer at data@penningtonslaw.com....
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Sharing your information

We may, in providing our services and operating our businesses, share your personal information with other Penningtons Manches Cooper entities. We may also share your personal information with third parties where: you have consented to us sharing your personal information in this way; we are under a legal, professional or regulatory obligation to do so (such as to comply with money laundering requirements); it is necessary in order to apply or enforce our Terms of Business or where we have another legitimate interest in doing so that is not overridden by your interests and fundamental rights. For example, to protect our clients or to operate and maintain the security of our computer systems. We use third party service providers to support us in the performance of the activities set out in the table above including: our professional advisors, professional indemnity insurers, bankers and auditors; third parties engaged in relation to client matters on which we are instructed such as barristers, foreign agents and lawyers (including those within the Multilaw global network of law firms), process servers, translators, transcribers and providers of data rooms and other technical solutions; suppliers of financial services including our bankers, credit card processors, debt collection, insurers, litigation funders, and credit reference agencies; we use a third party service provider to provide services that involve data processing including Williams Lea to whom we outsource our personal assistant, document production, facilities and reception requirements. We also use third party organisations to provide services such as telephony services and archiving; suppliers and consultants to whom we outsource IT services and technical solutions and which host our online job application system. Further information on how client information may be shared and processed can be found in our Terms of Business. If you require further information regarding the identity of other third party service providers we use, please e-mail data@penningtonslaw.com or contact our Data Protection Officer at our Basingstoke office. We may also share your personal information with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal information with a regulator or otherwise to comply with the law. We require all our third party service providers to take appropriate and stringent security measures to protect your personal information in line with our policies. We do not allow our third party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes in accordance with our instructions. In the course of providing our services and operating our business, it may be necessary for us to share personal information with our overseas offices, some of which are outside the UK and European Economic Area (EEA). The level of protection in countries outside the UK and EEA may be less than that offered within the UK or EEA. To ensure that your personal information receives an adequate level of protection, we have put in place appropriate measures to ensure that your personal information is treated by those third parties in a way that is consistent with and which respects the EU and UK laws on data protection. Where our third party service providers process personal data outside the UK or EEA in the course of providing services to us, our contractual arrangements with these will include appropriate measures to meet UK or EU-approved data protection obligations, usually standard contractual clauses. If you require further information about these protective measures, please e-mail data@penningtonslaw.com or contact our Data Protection Officer at our Basingstoke office....
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Storing your information

We will only retain your personal information for as long as is necessary to fulfil the purposes we collected it for or for as long as we have a lawful basis to retain it. How long do we retain your personal data? Your personal information will be retained in accordance with our data retention policy which categorises the information we hold and provides appropriate retention periods each category, based on the purpose for which the information is processed and taking into account legal and regulatory requirements, limitation periods for taking legal action, good practice and business requirements. For example, for legal reasons we may need to retain some of your personal information for 15 years (or 25 years where minors or disabilities are involved) after you engaged our services. In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. If you require further information regarding our data retention policy please e-mail data@penningtonslaw.com Client due diligence information will be retained for five years from the conclusion of our business relationship with you, unless there is legitimate reason to retain it for a further five years....
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Children's information

If you become aware that your child or any child under your care has provided us with information without your consent please contact us at data@penningtonslaw.com....
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Keeping your information secure

All information that you provide to us is stored on secure servers. We have put in place appropriate measures to protect the security of your information. The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of the information transmitted to our site and you acknowledge that any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access or inadvertent disclosure. You are responsible for keeping confidential any passwords that you have to access our services (such as our extranets). Please do not share your password(s) with anyone else. If you lose control of your password you may lose control over your personal information. If your password has been compromised for any reason please let us know immediately by contacting us at: data@penningtonslaw.com. Keeping your information secure ...
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Our security measures

We do not collect or store credit and debit card information. We limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. If you require further information regarding these measures please e-mail data@penningtonslaw.com. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so....
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Your rights

You have the right under data protection laws to access information held about you, subject to certain conditions, and to request its rectification or deletion. You can see, review and update your marketing preferences via our website. Alternatively, or if you would like to access, update or amend any other information which we hold about you or would like us to stop using your personal information please contact data@penningtonslaw.com. Your rights ...
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Your rights in connection with your personal information

By law you have the right to: Request access to your personal information (commonly known as a "subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it. This right is subject to a number of exemptions which allow information to be withheld in certain circumstances. For example, subject access rights are excluded where compliance would involve disclosing: information relating to another individual; data which consists of information which is subject to legal professional privilege; negotiations or confidential references. Request correction or erasure of your personal information (unless we have the legal right to retain it). You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below). Object to processing of your personal information where we are relying on a legitimate interest (or that of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes. Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to check its accuracy or the reason for processing it. Request the transfer of your personal information to another party. Change your data processing preferences at any time. If you have changed your mind you can update your account settings by signing in via our website or by contacting us by email at data@penningtonslaw.com, in respect of marketing messages you can unsubscribe by using the "unsubscribe" link at the bottom of our marketing messages or by emailing data@penningtonslaw.com. You should be aware that if you ask us to stop processing your personal information in a certain way or erase your personal information, and this type of processing or data is needed to facilitate your use of the website or to provide you with legal services you may not be able to use the website as you did before or we may not be able to continue advising you. This does not include your right to object to direct marketing, which can be exercised at any time without restriction. If you want to exercise any of the above rights please contact us at / 01256 407100 / Matrix House, Basing View, Basingstoke, Hampshire, RG21 4DZ or by emailing us at data@penningtonslaw.com. No fee usually required You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly excessive. Alternatively, we may refuse to comply with the request in such circumstances. What we may need from you We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is an appropriate security measure to ensure that personal information is not disclosed to a person who has no right to receive it. Right to withdraw consent In the limited circumstances where we are relying on your consent as the legal basis to process your personal information for a particular purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact data@penningtonslaw.com. Once we know that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law....
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Marketing

We would like to send you information about legal updates, client seminars and similar events which may be of interest to you (including, for example promotional materials and newsletters). We will do this if we have a lawful basis for doing so in compliance with relevant privacy law (see Marketing and business development above) or if you consented to us doing so (for example, when you registered via our website or instructed us). For a link to the subscription form we use when seeking such consent click here. You have the right at any time to stop us from contacting you for marketing purposes or giving your information to other members of our group. If you no longer wish to be contacted for marketing purposes, you can unsubscribe by using the “unsubscribe” link at the bottom of our marketing messages or by emailing data@penningtonslaw.com. You can also update your marketing preferences....
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Other websites

We use and provide links to websites which are controlled by third parties and these include the following: Online recruitment portal Facebook where we have a social page Twitter, LinkedIn and Youtube where we have Penningtons Manches Cooper accounts and profiles. If you use or follow a link to any of these third party websites you should be aware that these websites have their own privacy policies and we cannot accept responsibility for their use of your information....
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Changes to this privacy policy

We keep our privacy policy under regular review and will post any updates on this webpage. This privacy policy was last updated in May 2023. To learn more about what’s new see our website or contact our Data Protection Officer at our Basingstoke office. In May 2018 we published a new privacy statement to improve usability and increase clarity and transparency. In August 2019 we amended this policy to take into account the acquisition of Thomas Cooper LLP and its overseas offices. In May 2020 we amended this policy to clarify how we process Client Due Diligence Information. In May 2023 we updated the details of our Greek Partnership and the provisions on international transfers of personal data....
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How to contact us and complaints

Penningtons Manches Cooper LLP (registered number OC311575) is the data controller in respect of your personal information. Penningtons Manches Cooper LLP's registered office is at 125 Wood Street, London EC2V 7AW. We have appointed a data protection officer to oversee compliance with this privacy policy. If you have any questions about this privacy policy, or how we handle your personal information, please contact our Data Protection Officer at / 01256 407100 / Matrix House, Basing View, Basingstoke, Hampshire, RG21 4DZ or by emailing data@penningtonslaw.com. If for any reason you are not happy with the way that we have handled your personal information, please contact us at data@penningtonslaw.com or contact our Data Protection Officer at our Basingstoke office. If you are still not happy, you have the right to make a make a complaint to the Information Commissioner's Office see: https://ico.org.uk/global/contact-us/....
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Cookie policy

Penningtons Manches Cooper LLP ("we" / "our" / "us") is committed to protecting and respecting your privacy. This cookie policy (together with our legal notice, privacy policy and any other documents referred to in them) sets out the basis on which any personal information that we collect from you, or that you provide to us, when using this site (www.penningtonslaw.com) will be processed. This policy explains what cookies are and explains how, as well as why, they may be stored on and accessed from your computer or device when you use this site (www.penningtonslaw.com). Please read the following carefully to understand how we use cookies....
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Information about our use of cookies

Our site uses cookies (text files placed on your computer) which, if you agree, will collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the site and to compile statistical reports on site activity. By clicking "continue" on the cookie consent box when you first access our site and by continuing to access and use our site you accept our use of cookies. For your reference, we set out below the wording we use in our cookie consent box. "We use cookies to ensure our site operates effectively. By continuing, you agree to these cookies being set. For more details, or to change your cookie settings, click here." There are two types of cookies: Session cookies, which expire as soon as you close the browser and are mainly used to help you navigate the site by storing information on your location and the pages you have visited. Persistent or permanent cookies will remain on your computer once you close your browser down until expiry or deletion by you. These are mainly used to personalise the website, so that it remembers you from previous visitis and can display relevant information. You can set your browser not to accept cookies and information on how to remove cookies from your browser can be found here: http://www.allaboutcookies.org/manage-cookies. In a few cases, however, some of our site features may not work as a result. Information about our use of cookies ...
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We use the following cookies:

Strictly necessary cookies. These cookies are required for the operation of our site. They include, for example, cookies that enable you to navigate between pages. Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. Functionality cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our site more relevant to your interests. Sharing cookies. These cookies enable you to share the content of our website with others via social media sites. Further information about the individual cookies we use and the purposes for which we use them is set out in the table below: Cookie Purpose Cookie name Expiry date Addthis These sharing cookies are set by Addthis.com to keep a record of the parts of the site visited in order to recommend other parts of the site, to determine how users who share information with each other are geographically located and to enable such sharing. To learn more about the Addthis cookie policy click here: https://www.addthis.com/privacy/privacy-policy bt2 loc mussscsshsuiduvcvc_atuvs 1 year _atuvc session Cloudflare This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. __cf_bm 30 mins Google Analytics These performance cookies are set by Google Analytics to help analyse how users use the Site, collecting standard internet log information and visitor behaviour information in an anonymised form from which no user is identifiable. This information is transmitted to Google and processed to compile statistical reports on activity on the Site. These reports allow us to optimise our user experience. Google provide a browser add-on for users who wish to prevent their data from being used by Google Analytics. Further information is available at https://tools.google.com/dlpage/gaoptout/. _ga 2 years _gid 24 hours _gat 1 minute Google Maps These cookies are set by Google Inc. They are associated with Google Maps and used to display a user friendly map and store preferences. To learn more about Google Map’s cookie policy click here: https://policies.google.com/technologies/cookies APISIDHSID,SAPISIDSIDSSID 2 years NID 6 months SIDCC 3 months Hotjar Hotjar is an experience insights tool that gives behaviour analytics and feedback data to help understand customer journeys. Hotjar sets these cookies to identify and analyse user sessions. _hjFirstSeen 30 mins _hjIncludedInSessionSample_1132337 2 mins _hjSessionUser_1132337 1 year _hjSession_1132337 30 mins _hjIncludedInPageviewSample 2 mins _hjAbsoluteSessionInProgress 30 mins LinkedIn LinkedIn sets this cookie for LinkedIn Ads ID syncing. UserMatchHistory 1 month Linkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie. AnalyticsSyncHistory 1 month LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. bcookie 1 year LinkedIn sets the lidc cookie to facilitate data center selection. lidc 1 day LinkedIn sets this cookie to store performed actions on the website. bscookie 1 year Monsido This performance cookie is used to track unique returning visitors and to collect page views from the same visitor into a visit session. The value is an entirely randomly generated string, and a new one is generated if the cookie is not found, it is not shared across domains or with Monsido customers in general. We are tracking: Time and duration of visits to our website, what browser is used, operating systems, screen size, and IP addresses (anonymised). monsido 30 days Onetrust This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. Returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. OptanonConsent 1 year YouTube (Google) These cookies are set by YouTube (Google). If you play the videos on our website you may have cookies set by YouTube placed on your computer to store your preferences relating to the video. To learn more about YouTube’s cookie policy click here:https://policies.google.com/privacy?hl=en-GB&gl=uk PREF 8 months VISITOR_INFO1_LIVE 6 months YSC Session ...
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Third party websites

Our website provides links to websites (such as YouTube) which are controlled by third parties. We recommend that you check the relevant third party’s privacy policies for information about any cookies which may be used....
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Changes to this cookie policy

We may amend this cookie policy from time to time. Please check this cookie policy regularly to ensure you understand the terms that apply at that time. This cookie policy was last updated May 2018....
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How to contact us

If you have any questions about this cookie policy, or how we handle your personal information, please contact our Data Protection Officer at / 01256 407100 / Matrix House, Basing View, Basingstoke, Hampshire, RG21 4DZ or by emailing data@penningtonslaw.com....
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Thank you for your enquiry

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Quality statement

We are committed to high quality in all our client-facing and internal operations. The firm has developed ‘the PMC Way’, a quality management system based on the international standard BS EN ISO 9001:2015. We comply with the requirements of the standard and continually look to improve the effectiveness of the system and therefore the quality of our work and operations. It is our belief that in operating to the ISO 9001 standard, and through continued external assessment, we will be able to improve our performance and fulfil our clients’ requirements on an ongoing basis. Our purpose and values underpin this belief: Purpose We help people get the best real-world outcomes from challenges involving the law. Values We care – we care about and respect clients and colleagues as people. Curious and grounded – by being curious and grounded, we get the best real word outcomes. Stronger as one – we are stronger as one, collaborating together. Constructively challenging – we are building a great law firm and business, one that is high performing and constructively challenging. Proactively evolving – we are progressive, proactively evolving ahead of challenges and always learning. Not only do we commit to continually improving our quality management system, we also commit to satisfying all applicable requirements. We aim to: Build mutually beneficial relationships with our key partners and associates to ensure that all outsourced activities within the company are effectively managed. Identify competency requirements for everyone who works at the firm and provide them with adequate training, instruction, information, and supervision as required to carry out their activities. Determine requirements for monitoring and measuring our performance, so that decisions are based on facts and data. Gain and where possible act on feedback from our clients to enhance customer satisfaction. Demonstrate leadership commitment and ensure that quality objectives are established, communicated, understood and implemented at appropriate levels of the organisation. Regularly review our system for suitability and effectiveness, addressing continual improvement and client satisfaction. Responsibility for upholding our values is truly firmwide under the guidance and with the assistance of the firm’s management who encourage the personal commitment of all staff to address quality as part of their daily activities. They will ensure that our quality policy is appropriate for the purpose of the organisation and will review it for continued suitability....
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ISO 14001 Certificate

...
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Thank you for your enquiry

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Enquiry form

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Housing products enquiry form

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Social Housing Enquiry

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Enquiry form

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Enquiry form

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Enquiry form

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Enquiry Form

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The Planet Mark

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Legal Sustainability Initiative

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Greenhouse Gas Protocol

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Our clients

We represent clients of all sizes, and across all industry sectors, from large, global companies to individuals requiring legal advice. While a significant proportion of our work is focused on London and the South East, we have a broad national and international reach.
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